What does a Chief of Staff actually do? Lessons from 4-time CoS Ryan Pershad

Ryan Pershad talks with David Nebinski, Founder of A Chief of Staff, about what the Chief of Staff role is and is not. He recently started his fourth Chief of Staff role. Ryan explains the different CoS archetypes, why he thinks an “AI Chief of Staff” misses the point, what to learn in your first 90 days, how to build relationships, why he keeps coming back to the role.

Connect with Ryan on LinkedIn!

Episode highlights:

  • 2:00: How the Chief of Staff role can be as a business “slasher”

  • 6:00: How the role of a Chief of Staff can be keeping the business focused on its North Star

  • 8:30: How the role can require entrepreneurial energy and influence without authority

  • 15:00: AI can augment a human Chief of Staff, but not replace the human work

  • 23:15: The CoS role can be a career in itself, not a stepping stone

  • 26:15: Being of service as a source of fulfillment as a CoS

  • 30:30: What to learn in your first 90 days as a new CoS

  • 34:30: Build relationships by offering help, not just asking for time

  • 40:15: Know when to act as a proxy, and when to step aside

  • 48:45: Lead with value and reduce noise in communication with external stakeholders

Full video

You can watch the full video of this podcast episode here

Connect with Ryan on LinkedIn here

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