AI for Chiefs of Staff and Operations Leaders with Audrey Ware

Chief of Staff turned Director of Operations Audrey Ware joins David Nebinski to share how she went from never having used an API to building AI tools. They cover using Claude Code to build an AI email drafter, managing AI costs, and how to use AI without losing your critical thinking.

Connect with Audrey on LinkedIn here!

Full video

You can watch the full video of this podcast episode here

Connect with Audrey on LinkedIn here

Episode highlights:

00:00: Audrey’s New York move and what she loves about the city

05:15: How AI usage and workstreams have evolved based on the latest models and products

09:30: Learning and building with Claude Code, as an example building an email-drafter

17:15: Balancing personal curiosity about AI with practical business value

20:15: AI in Chief of Staff and operations roles; the importance of clean data and processes

25:00: Managing token costs, model choices, usage limits, and API-key security

31:45: Audrey compares the broad scope of her prior Chief of Staff work with having more project ownership as Director of Operations

35:30: How AI empowers generalists and helps them contribute across business functions

36:30: Managing AI adoption and the risk of outsourcing critical thinking

40:45: Staying sharp and grounded through hobbies, learning, and human connection

43:30: Audrey’s closing advice: start experimenting with AI, learn through trial and error, and don’t assume it’s too late.