How a Chief of Staff at WPP Media Drives Upskilling Across 40,000 Employees (with Mariko Kunitomo)
Mariko Kunitomo, the Global Chief of Staff, People & Talent at WPP Media, breaks down how she helps upskill 40,000+ employees. She shares the business case for developing hard and soft skills like empathy and curiosity in an AI-driven industry and business world. She also opens up about returning to work after having her first child, and shares what it actually takes to run change management at a global scale.
Connect with Mariko on LinkedIn here!
Episode highlights:
-01:00: On becoming a mother and how she now thinks about identity and work ambition
-03:00: 11-year journey from recruiting to Global Chief of Staff, People & Talent at WPP Media
-04:30: What it means to be a functional Chief of Staff in a huge organization
-07:30: How the Chief of Staff role is growing inside WPP
-08:30: Upskilling employees can be a direct growth lever for a business, particularly in an AI-world
-13:30: Measuring the ROI of people development
-17:45: People and employees being a differentiator at companies in an AI-first world
-19:30: The importance of understanding the business as a CoS
-28:00: Having the perfect fit CoS–principal relationship with Jasmine Bahen
-30:45: Change management at scale: more than a comms plan
Connect with Mariko on LinkedIn!
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