Executing in the Office of the COO with Rachel Hopping

Rachel Hopping is an Australian who quit her job and moved to New York on a leap of faith. She landed a role in the Office of the COO at a fast-growing alternative investments platform. Her broad, execution-heavy role spans offshore team management, AI automation, and strategic problem-solving. She always seeks out work rather than waiting for it. She also shares candid reflections that many CoS professionals likely will relate to. Enjoy! 

You can connect with Rachel here!

 
 

FULL VIDEO

You can watch the full video of this podcast episode here

Episode highlights:

  • 01:30: Rachel’s Unconventional Move from Australia to New York

  • 06:30: Finding the “Office of the COO” Role & What Attracted Her

  • 10:30: Interview Process & Landing the Job

  • 13:00: Onshore/Offshore Model

  • 15:00: The Business: Alternatives Marketplace & Back‑Office Complexity

  • 18:00: CEO vs COO Chiefs of Staff & How Her Role Differs

  • 21:30: Preference for Problem-Solving vs Business As Usual & Being a Generalist

  • 27:30: First Promotion & Career Pattern of Role-Hopping Internally

  • 32:30: Entrepreneurial Mindset Roots & Learning Style

  • 36:00: AI, Automation, and How She & the Company Approach It

  • 41:30: Career Uncertainty, Ambition, and Asking for What You Want

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Getting A Chief of Staff Role in VC with Taiki Chung